Vertical Account Manager, SLED, Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to drive lasting partnerships and growth with government and education clients? As a Vertical Account Manager, Government & Education at Spectrum Business, you will proactively manage a portfolio of enterprise accounts, protect and expand revenues and identify new opportunities for fiber-based solutions. By nurturing client relationships and delivering consultative service, you will help clients achieve their goals and strengthen Spectrum’s leadership in public sector communications.

• Proactively manage assigned enterprise accounts in government and education, focusing on fiber upsell opportunities and conversion from coax to fiber-based services
• Meet or exceed monthly revenue goals and sales quotas by conducting regular account reviews and face‑to‑face meetings to secure renewals and new business
• Hunt for new sales opportunities within the current account base, negotiating contracts and presenting customer‑centric solutions
• Serve as a customer advocate by resolving issues and ensuring satisfaction across all Spectrum departments
• Interface with internal teams through written and verbal communication to address client problems and questions
• Maintain and update internal databases with accurate client and contract information for regulatory tracking
• Establish and monitor procedures for account support and contract submission to regulatory agencies as needed
• Stay current on service pricing, procedures and sales promotions through completion of required training
• Attend sales meetings and training sessions to enhance skills and knowledge

• Office‑based role with significant travel required to customer locations, including travel during inclement weather using a reliable personal vehicle

• High school diploma or equivalent from an accredited organization (GED)

• History of successful B2B selling with government and education

• Read, write, speak and understand English
• Proven cold calling, prospecting and contract negotiation skills with government and education clients
• Hunter mindset for securing new, renewed or amended contracts
• Ability to meet a $2,500 monthly revenue quota
• Strong presentation, verbal, written and interpersonal communication skills
• Ability to travel up to 30 percent of the time to assigned territories
• Valid and active State driver’s license with safe driving record

• Bachelor’s degree in a business‑related field or equivalent combination of education, training and experience

• 5+ years of strategic account sales or management experience
• 3+ years in State/Local Government or Education verticals
• 2+ years of outside telecommunications sales with a proven record of exceeding sales objectives, preferably selling data, voice or video solutions in the telecommunications B2B industry

• Proven ability selling data, voice, cloud or video solutions and premise‑based products
• Proficiency in Microsoft Word, Excel and Power Point
• Salesforce proficiency
• Aptitude for learning Spectrum’s product suite

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.