Porsche Pro - Sales Assistant

Porsche Pro - Sales Assistant

Hendrick Automotive Group

Location: 6800

E. Independence Blvd, Charlotte, North Carolina 28227

Summary: Assisting sales management with daily responsibilities of preparing vehicles for placement on the lot and other operational tasks. Supports sales staff and customers as needed.

Supervisory Responsibilities: This position has no direct supervisory responsibilities.

• Performs Courtesy Deliveries
• Prepares Used Car Books
• Coordinates Lease Turn-Ins
• Assists Salespeople with Product Training
• Assists Salespeople Locate Vehicles
• Conducts Departmental Orientation of new employees
• Prepares Window Stickers / Merchandising for the used car lot
• Arranges / Tracks transport of incoming used vehicles
• Monitors Quality control of reconditioned vehicles for the front line
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
• Other duties as assigned

Education: GED and high school diploma. Associate, Bachelor, Master, Doctorate degrees available.

Desired

Work Experience:

Up to 3 years. 3-5 years. 5+ years.

Previous

Experience:

Experience in automotive or customer service industries desired. Excellent interpersonal, customer service, and organizational skills.

Certificates and Licenses: Valid Driver’s License. Automobile Salesperson License optional.

Computer

Skills:

Intermediate skills in Microsoft Office products. Ability to use the Dealership Management System and other web‑based applications utilized for operations.

Communication

Skills:

Ability to understand and follow instructions and to communicate effectively with customers and company personnel.

Attendance Expectations: Regular and predictable attendance required. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands: Regular requirement to talk or hear. Frequently required to stand, walk, and sit.

Environment Demands: Duties performed throughout the dealership, both indoors and outdoors, including customer test drives. Exposure to varied work environments and tasks is expected.

Core Values: Servant Leadership – putting the needs of others first;
Teamwork through Trust & Respect – valuing diversity;
Integrity – honest and transparent actions;
Commitment to Customer Enthusiasm – exceeding expectations;
Passion for Winning – striving for excellence;
Accountability at All Levels – ownership of actions;
Commitment to Continuous Improvement – seeking growth.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC.