De Novo Financial Center Manager - Hampton Cove; Owens Cross Roads, AL

De Novo Financial Center Manager – Hampton Cove (Owens Cross Roads, AL) Job Summary

As a De Novo Financial Center Manager, you are responsible for creating a highly engaged culture and growing a new branch from ground up. Starting a branch with zero customers is a challenging and rewarding task! The Financial Center Manager focuses mostly on developing new relationships and be actively involved in your community, the local Fifth Third brand ambassador. You must have a business owner mindset and be comfortable and proficient in outside business development.

Prior experience in outside sales or outside calling efforts is required.

• Actively engage and create opportunities for bankers to engage within local chambers, community groups, activities, and events to represent Fifth Third Bank, helping to optimize the branch network based on location share, branch‑promoting, and networking with potential new customers.
• Develop a business plan that focuses on local centers of influence you intend to build relationships with, detailing implementation and measuring partnership strength to drive in new customer business.
• Provide customer services for businesses and the community, including completing customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.
• Lead activities that benefit the communities we serve, using a consultative sales process to proactively identify financial needs and recommend appropriate solutions.
• Grow and deepen consumer and small business customer relationships by providing a memorable customer experience.

• Complete the FCMA roadmap and all onboarding activities from day one to program completion, including successful completion of a consultative selling skills certification.
• Become proficient at deepening consumer and small business customer relationships by providing a memorable customer experience.
• Acquire knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services, processes, and internal resources.
• Master the consultative sales process to identify financial needs and recommend solutions.
• Develop an integrated book of business strategy with financial needs assessments and appropriate banker assignments.
• Learn to source, develop, coach and lead a team that reinforces core values and business strategies.
• Practice building a One Bank culture that collaborates with business partners.
• Participate in community‑benefiting activities.
• Follow The Bancorp Code of Business Conduct and Ethics and related policies, modeling ethical behavior.
• Additional duties as assigned.

Provide employees timely, candid and constructive feedback; assist in their development to full potential and offer challenging opportunities for career growth; recognize and reward accomplishments. Assist in building a talent pool to ensure adequate bench strength and succession planning.

• College degree or 2+ years of equivalent experience in a leadership role managing a team in a sales environment.
• Experience in the financial industry and P&L management preferred.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Ability to successfully execute and coach sales activities.
• Exhibits business acumen.
• Demonstrated ability to make sound decisions.
• Position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

• Normal office environment.
• 3‑5 hours per day spent in outside business development activities.
• Extended computer screen viewing.
• Periodic travel within the Bancorp footprint for meetings and training.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, experience, education, and geographic location. Our extensive benefits programs support the individual needs of employees and their families, encompassing physical, financial, emotional and social well‑being.

Information on benefits can be found on the Careers page:
Benefits Information.

Owens Cross Roads, Alabama 35763

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

• Seniority Level: Mid‑Senior level
• Employment Type:
  
  Full‑time
• Job Function:
  Finance and Sales