General Manager USN

Responsibilities

• Oversee the day-to-day operations of the establishment, ensuring smooth and efficient functioning
• Manage and supervise staff, including hiring, training, and scheduling
• Develop and implement strategies to increase revenue and improve customer satisfaction
• Monitor inventory levels and order supplies as needed
• Ensure compliance with health and safety regulations
• Handle customer inquiries, complaints, and feedback in a professional and timely manner
• Collaborate with other departments to coordinate events, such as banquets or catering services
• Maintain a clean and organized environment for guests and staff

• Previous experience in a managerial role
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Knowledge of food production
• Proven ability to manage budgets and achieve financial targets
• Familiarity with health and safety regulations
• Ability to work flexible hours, including evenings, weekends, and holidays

Note:

This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.

• Stooping/Bending
  • Forward bending at the waist is necessary at the pizza assembly station.
  • Toe room is present, but workers are unable to flex their knees while standing at this station.
  • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
  • Forward bending is also present at the front counter and when stocking ingredients.
• Crouching/Squatting
  • Performed occasionally to stock shelves and to clean low areas.
• Reaching
  • Reaching is performed continuously; up, down and forward.
  • Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
  • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
  • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
• Hand Tasks
  • Eye-hand coordination is essential. Use of hands is continuous during the day.
  • Frequently activities require use of one or both hands.
  • Shaping pizza dough requires frequent and forceful use of forearms and wrists.
  • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
  • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
  • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
• Machines, Tools, Equipment, Work Aids
  • Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

• Deliver product by car and then to door of customer.
• Deliver flyers and door hangers.

• Valid driver's license with safe driving record meeting company standards.
• Access to an insured vehicle which can be used for delivery.

• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

• Carrying:
  During delivery, carry pizzas and beverages while performing walking and climbing duties.
• Driving:
  Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
• Walking:
  Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
• Climbing:
  During delivery of product, navigation of five or more flights of stairs may be required.

• Exposure To:
  Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

• Far vision and night vision for driving.