Front Desk Clerk

Job Summary

• Check in/out members/guests into resort campground
• Provides support for resort management
• Helps resolve member/guest issues
• Provides excellent customer service to members/guests
• Computer data entry and answer incoming calls
• Part Time position
• Weekend and Holiday shifts required

• Acts as first line of customer service for members/guests
• Assist front desk in day to day activities
• Works as a team member with all departments of the resort
• Cash handling and reporting

• Working knowledge of MS Office Suite (strong computer skills)
• Excellent customer service
• Ability to communicate both written and oral with management, members/guest
• Good time management skills
• Ability to multi task
• This position has no supervisory responsibilities

• High School diploma or equivalent
• 1-2 years administrative experience
• Excellent customer service

While performing job duties these work environment will be encountered

• Wet/Dry conditions
• Upset members/guests
• Hot / Cold temperature
• Vehicles (Golf Cart) Noise levels may be loud at times