Technical Support Agent

We are currently looking Technical Support Agent for our Qatar operations with the following terms & conditions.

Experience Requirements:

Support Agent must carry valid Qatar Driving License with own car and have good location awareness for efficient on-site execution.

To deploy and enable UPI functionality across all merchant POS terminals. The project includes system configuration testing POS branding and on-site merchant training to promote smooth adoption and usage of UPI payment services.

• Receive and verify merchant list with site addresses and terminal details.
• Prepare POS software updates and training materials.
• Ensure required credentials configuration files and merchant onboarding data are available prior to on-site visits.

• Visit each merchant/store location as per the assigned deployment sheet.
• Install and/or update POS terminals to enable UPI (NPCI) acceptance features.
• Perform POS system checks: power printer connectivity and OS version verification.
• Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal.

Joining time frame:
Immediate

Remote Work : No

Employment Type : Full-time

• Dhcp
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• VOIP
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• Trouble Shooting
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• VPN
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• hardware
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• Technical Support
• Software Applications

Experience:

years

Vacancy: 1