Retail Merchandising Specialist

Territory / Location

Ohio (Columbus, Dayton, Akron, Canton, and Cincinnati areas), Kentucky (Cincinnati area), and potentially Pennsylvania (Pittsburgh).

Center of territory is in Columbus, OH and will require extensive travel to support client accounts.

Required (including overnights). Company vehicle + mileage reimbursement are provided.

Full‑time, Monday – Friday.

Under general supervision of the Field Sales Support Manager or Supervisor, the Retail Merchandising Specialist supports sales associates with effective merchandising activities at jointly called‑on stores. Services medium and large accounts by applying merchandising standards, educating store personnel on optimal product assortment in order to maximize sales & profits, and providing stellar customer focus.

• Responsible for implementing company standards for store appearance and merchandise arrangement by working collaboratively with in‑store personnel.

• Assists new customers in initial store set‑up and optimal merchandise stocking techniques.

• Evaluates current store stock level and replenishes inventory by placing actual orders or suggesting ordering quantities.

• Responsible for removing damaged and outdated merchandise from shelves; returns process administered for qualified stores.

• Actively involved in product relocation, store resets, and labeling for new and existing inventories.

• Merchandises specific categories within a store environment using planogram implementation in conjunction with analytical store‑specific data.

• Serves as a front‑end consultant to customers when dealing with product placement and merchandising concepts.

• Utilizes Cencora's reporting data to gauge product sales and ordering from DCs as well as generating tailored reports for store personnel on an as‑needed basis.

• Prepares store layout & design drawings using Visio software for qualified customers.

• Records all store activities and observations into CRM.

• Maintains ongoing collaborative efforts and communications with Community & Specialty Pharmacy, Health Systems, and Business Development Sales teams.

• Attends district and regional meetings, trainings, and trade shows on an as‑needed basis.

• Performs related duties as assigned.

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four‑year bachelor’s degree program or equivalent combination of experience and education. Normally requires 2–4 years directly related and progressively responsible experience.

• Retail merchandising experience highly preferred, including planogram experience.

• Customer service, sales, and/or client‑facing experience.

• Ability to work well independently.

• Self‑motivated, strong work ethic, and ability to build relationships/trust.

• Ability to travel 75% of the week, with overnight travel, and manage a portfolio of client accounts.

• Ability to travel within assigned territory as well as other areas with 30–50% overnight travel.

• Strong organizational skills; attention to detail.

• Knowledge of Cencora's policies, programs & services and products.

• Ability to communicate effectively both orally and in writing.

• Strong creativity skills; focused and disciplined.

• Strong interpersonal skills.

• Good mathematical and analytical skills.

• Strong computer skills; knowledge of Microsoft Word, Excel and PowerPoint.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs,…