Store Manager​/MIT Store

Join to apply for the Store Manager/ MIT Store 5600 role at Circle K.

Great Lakes BU - Region 02 - Market 05: 1608 East Ave, Akron, Ohio 44314.

Availability:
Flexible.

• Directly supervise 2 or more full‑time employees, including Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s).
• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks to keep the store clean, stocked, organized and well‑kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisors.
• Schedule employees within Company guidelines to maximize customer service and maintain store image.
• Implement non‑discriminatory management skills while hiring, training, counseling, mentoring, motivating and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Provide regular and predictable onsite attendance.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare ongoing and timely performance appraisals in Workday for all employees, providing proper performance‑based feedback.
• Train all employees ensuring that customer service, store image and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.
• Mentor and train all employees on cash awareness and expectations to help reduce risk to the company/BU.
• Ensure employees complete all required training in a timely manner.
• Develop ways and means to ensure that all employees receive proper communication in a timely manner.
• Establish periodic on‑going communication meetings with all store employees and the District Manager.
• Evaluate and develop specific action plans to address the needs of the store in order to reach desired objectives.
• Organize and maintain all store files and manuals.
• Manage and supervise store employees to ensure that all required and requested reports are completed accurately and timely.
• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
• Ensure all required employment related posters and signs are in a place that is easily accessible to all employees.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, and understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Notify District Manager of any sales, cash, inventory or operating discrepancy.
• Perform all other financial analysis necessary to maximize sales and net profits.

• High school diploma or equivalent plus 1‑2 years retail experience or an equivalent combination of education, training and work experience.
• Ability to supervise and train for the use of equipment, tools and materials listed in the CSR, LSR and SA job descriptions.
• Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions.
• Proficiency with computers to complete and analyze reports, inventory control, cash control, employment related forms, etc.
• A valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform essential duties and physical functions described above.
• Ability to work in the conditions described below.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Certificates & licenses:
  Food Server certificate (e.g., Serv Safe) and Food Safety Management certification may be required.

Ability to work a minimum of 50 hours per week; work exposed to temperature extremes, occasional lifting up to 50 pounds, ability to grasp, reach and manipulate objects, push/pull, stand, walk, bend, kneel, squat, stoop, and climb ladders as required.

Work requires 50 hours per week, can include all shifts, weekends, holidays; majority indoors with occasional outdoor tasks; exposure to extreme cold temperatures, noise; minimal direction.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation. Please inform the Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.