Guest Experience Lead; GEL

Overview

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA.

Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

We are hiring for all shifts and our starting pay rates are as follows:

• Under 18 years of age- $12/hr
• 18 years of age or older- $13/hr

Our current incentive allows for any employee, of any age, that works after 9pm or before 8am to be paid an additional $2/hr premium pay when clocked induring those hours

See a day in the life of a Guest Experience Lead at McDonald's

Requsition MCB0FF7600-B-

• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with guests once they have their food to ensure satisfaction or to see if they need anything else
• Ensuring kids receive a kid treat
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations

We believe in letting you do you. If you’re looking for a part-time job that supports your full-time ambition, you’ve come to the right place. And right now we have an opportunity for Guest Experience Leaders to work in our restaurants. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

• • Greeting guests and communicating with them while ordering
• • Offering help with using the ordering kiosks
• • Offering assistance to those in need of some extra hands
• • Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
• • Ensuring kids receive a kid treat
• • Handling any concerns
• • Communicating with the restaurant team to provide feedback and recommendations

All you’ll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We’ll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. If this sounds good to you, give us a try.

Nothing in this job posting or description should be construed as an offer or guarantee of employment. By applying to this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.