Director, Residence and Housing

Position: Director, Residence Life and Housing
** Key Responsibilities
**** Leadership & Vision
*** Provide strategic leadership and oversight for all residence life initiatives, ensuring alignment with the university’s mission and student development goals.
* Sustain and enhance distinctive residence hall programming, including RHPB and the Emerging Leaders Program, ensuring high-impact experiences that promote student learning, engagement, and leadership.
* Foster a culture of approachability, responsiveness, and collaboration across professional and student staff.
* Collaborate with academic and student affairs partners to integrate co-curricular and academic experiences.
* Represent Residence Life and Housing as a key voice in campus planning, policy discussions, and student success initiatives.
* Model a collaborative, solution-oriented, and opportunity-minded approach that reflects University values and drives team cohesion.
** Staff Supervision & Development
*** Provide direct supervision, coaching, and professional development to Associate Directors and live-in professional staff and indirect oversight to student staff across all residence halls.
* Lead ongoing training, evaluation, and performance management to ensure consistent student support, community standards, and operational excellence.
* Promote a collegial, responsive, and partnership-oriented departmental culture that supports growth and accountability.
* Oversee on-call structures and crisis response systems in collaboration with University partners.
** Housing Partnership & Operational Integration
*** Serve as the primary Residence Life and Housing liaison to the outsourced housing operator for daily operations such as, coordinating assignments, occupancy planning, and service escalation to ensure a high-quality student experience.
* Provide strategic direction and oversight for the student housing assignment and occupancy management functions, ensuring equitable processes, accurate forecasting, and seamless coordination between Residence Life and Housing operations.
* Maintain ownership of the student housing assignment and selection process, including system management (e.g., Star Rez or equivalent), communications, and timeline development.
* Collaborate on facility operations, ensuring safe, well-maintained, and engaging residential environments.
* Manage departmental budget and resources to support both programmatic and operational excellence.
* Ensure compliance with university policies, state and federal regulations, and student safety standards.
* Collaborate in the development of occupancy projections, budget planning, and long-term housing strategies.
** Student Experience & Community Engagement
*** Ensure that residence hall programming advances University priorities related to belonging, retention, and student engagement.
* Support intentional learning and leadership opportunities through hall programs, peer mentoring, and faculty/staff partnerships.
* Foster respectful, supportive environments that promote individual wellbeing and encourage open engagement across diverse perspectives.
* Maintain visibility within residence hall communities through active engagement with students and staff.
** Assessment & Continuous Improvement
*** Use data and assessment to measure program outcomes, identify trends, and inform strategic decisions.
* Regularly review and enhance departmental policies, systems, and processes for effectiveness and equity.
* Partner with Institutional Research, Student Affairs, and other units to align Residence Life and Housing metrics with broader student success measures.# #
** Additional Position Information:
**** Qualifications
* **
* Required:

*** Master’s degree in higher education, student affairs, business administration, counseling, or related field.
* Minimum of five years of progressive experience in residence life, student housing, or student affairs, including staff supervision and crisis management.
* Demonstrated success leading live-in professional teams and fostering a culture of collaboration and success.
* Strategic planning, resource allocation, and budget management experience.
** Preferred:
*** 7-10 years of progressive experience in residence life,…