Patient Access Coordinator

Full-time, 40 Hours/Week

Monday to Friday, 8am - 5pm

Onsite - Dental

The Patient Access Coordinator is responsible for all aspects of the revenue cycle function.

• Coordinates all aspects of revenue cycle function including but not limited to appointment scheduling, registration, arrival/departure functions, visit preparation, verification of insurance eligibility, authorization of procedures, pricing estimates, co and co‑insurance collections.
• Ability to work independently and with others on routine tasks, to follow written and oral instructions, referring special problems or unusual situations to the appropriate supervisor.
• Provides excellent customer service to patients and their families upon arrival in the Dental Clinic in a professional, efficient and congenial manner.
• Educates and assists the family of their financial responsibility and payment options in a confidential and professional manner.
• Responsible for the registration process of patients arriving in the Dental Clinic.
• Collects verifies insurance information from patients.
• Completes any additional clerical duties as assigned by Dental Clinic Management team.
documentation of patient account activity, registrations and insurance/benefit information.
• Other duties as required.

• Experience in Patient Access, Patient Accounts or Customer Service, and the revenue cycle preferably in a dental or medical setting is required.
• Ability to type 25 words per minute is preferred.
• Excellent communication skills, both verbal and written is required.
• Strong customer service, problem‑solving and organizational skills are required.
• Experience with medical terminology and ADA/ICD‑CM coding is required.
• Experience working with various levels within an organization is required.
• Experience in healthcare is preferred.
• Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
• Experience working in an electronic medical record system (i.e. EPIC) is preferred.

• Education:
  
  High school diploma or equivalent is required.
• Certification:
  None.
• Years of relevant experience:
  Minimum of 3 years of experience is preferred.
• Years of experience supervising:
  None.

Full Time

FTE: 1.000000