Injury Management Specialist - Non Clinical, RN

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states.

Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

About The Job The Injury Management Specialist is a specialized role focused on managing workplace injuries and workers’ compensation cases while driving operational excellence and compliance. This position is responsible for:

• Case Oversight & Tracking:
  Monitor and manage injury cases to ensure timely resolution and adherence to established care plans.
• Stakeholder Communication:
  Serve as a liaison between onsite health center teams, third-party administrators (TPAs), and healthcare providers to facilitate seamless coordination.
• Return-to-Work (RTW) Program Leadership:
  Champion Active RTW initiatives by aligning health and wellness strategies with site-specific job requirements to promote safe, timely, and sustainable outcomes.
• Compliance &
  
  Risk Management:
  
  Ensure adherence to legal, regulatory, and organizational standards related to workplace injuries and workers’ compensation.
• Innovation & Problem-Solving:
  Apply creative, outside-the-box thinking to overcome barriers, optimize care coordination, and enhance program effectiveness.

This role operates as a strategic partner, bridging clinical insights with operational priorities to support workforce health and productivity. Success in this position requires strong analytical skills, proactive communication, and the ability to develop innovative solutions that align with organizational goals.

• Act as a check and balance within the care coordination process to permit key stakeholder engagement when care plans appear misaligned or require clarification—rather than serving as the primary point of contact.
• Prior clinical knowledge will be leveraged solely to understand case progression and facilitate effective communication with stakeholders; this role does not provide clinical oversight or make clinical decisions.
• Drive Active return-to-work initiatives by aligning health center services and employer-specific job requirements to support safe and efficient return-to-work processes.
• Collaborate with internal teams and external partners to resolve barriers to care and streamline communication.
• Apply innovative and creative approaches to problem-solving, ensuring that care coordination and return-to-work strategies meet both clinical and operational objectives.
• Monitor case progress and escalate issues that may impact outcomes, compliance, or return-to-work timelines.
• Maintain clear, accurate records and reports for all case related activities in alignment with company protocols. Support operational workflows, including scheduling, reporting, and compliance tracking, to enhance overall health center performance.

• Contact injured employees and designated client leadership after a First Report of Injury (FROI).
• Maintain communication with employees, supervisors, and third-party partners (without providing clinical advice).
• Document updates and communications in case management systems.

• Track cases involving restrictions or modified duty.
• Complete and submit Return-to-Work Credit Forms.
• Maintain dashboards showing case status, appointments, and restricted duty timelines.
• C…