Behavioral Health Clinical Operations Supervisor

Full-Time: 40 Hours Per Week
1st

Shift: Variable Hours
Monday - Friday
Department: PHP/IOP

Summary:

The Behavioral Health Clinical Supervisor collaborates with the Division's leadership team to ensure the highest quality of evidence-based programming while meeting all regulatory and accreditation standards. Serving as a clinical resource, this position utilizes independently licensed counseling and social work skills to conduct psychosocial assessments and deliver graduate-level clinical interventions tailored to the needs of individuals, adolescents, families, and groups.

• Provide day-to-day oversight of the operations of the behavioral health department, ensuring efficient and effective service delivery.
• Contribute actively as a key management member by analyzing business operations, financial metrics, industry trends, and strategic objectives.
• Supervise a team of behavioral health professionals, providing guidance, support, and mentorship to ensure quality care and compliance with regulations.
• Conduct regular staff meetings and performance evaluations, identifying areas for improvement and providing ongoing training and development opportunities.
• Collaborate with other departments within the organization to ensure seamless integration of behavioral health services with overall patient care.
• Develop and implement policies and procedures to enhance the quality and efficiency of clinical services.
• Monitor and evaluate program outcomes, making recommendations for improvements as needed.
• Serve as a resource for staff regarding clinical best practices, ethical considerations, and relevant regulations.
• Maintain accurate and up-to-date documentation in accordance with regulatory requirements and organizational policies.
• Act as a liaison between staff, clients, families, and community partners, fostering positive relationships and promoting a collaborative approach to care.
• Stay abreast of developments in the field of behavioral health and incorporate new knowledge and evidence-based practices into service delivery.
• Provides program coordination in collaboration with the Division Operations Manager, Service Line Director and Chair of the Department.
• Travel to offsite locations
• Other duties as required.

• Conducts initial comprehensive patient and family psychosocial assessment, and triages care accordingly.
• Communicates with staff regarding assessment, treatment/interventions and interdisciplinary care plan through documentation and meetings such as patient rounds.
• Demonstrates the knowledge and skills necessary to provide competent care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age.
• Provides case management for assigned patients that involves consultation and collaboration with hospital and community professionals and programs in order to provide the most appropriate and comprehensive care.
• Consistent use of evidence-based trauma and risk assessment tools and application of crisis intervention skills when indicated and determine formally the need for a referral to the Emergency Department or more suitable community agency.
• Ethical and timely completion of documentation as expected in the context of the department.
• Other duties as required in accordance with clinical services assigned to.

• Experience working with electronic medical record software, such as EPIC, is preferred.
• Experience in pediatric mental health settings is required.
• Experience in the clinical treatment of emotional and behavioral health impairments is required.
• Proficiency in Microsoft Office [Outlook, Excel, Word] or similar software is required.
• Experience providing clinical services through telehealth is preferred.
• Basic knowledge in interpreting operating dashboards and reports.

• Education:
  
  Master's degree in social work or clinical Mental Counseling is required.
• Certification:
  Licensed Independent Social Worker (LISW) or Licensed Professional Clinical Counselor (LPCC) required. For SUD positions, LCDC II, LCDC III, or LICDC is preferred.
• Years of relevant experience: 3-5 years of clinical experience in behavioral health settings required.
• Supervision endorsement from the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board preferred.
• Must meet Akron Children's Hospital Medical Staff Credentialing/Privileging criteria.
• Years of supervisory experience: 2 years of supervisory or management experience, with a proven track record of leading clinical teams.

Full Time

FTE: 1.000000

Status:
Onsite