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Program Assistant - Veteran Services, Valor Summit

Job in Akron, Summit County, Ohio, 44329, USA
Listing for: Fcsserves
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Community Health
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below
Position: Program Assistant - Veteran Services, Valor Home Summit - Full-Time

Program Assistant

Veteran Services, Valor Home Summit

Full-Time

$20.00/Hour

Schedule: Determined on a case‑by‑case basis;
Some evenings and weekends require help to cover on‑call

General Statement Of Duties

Contribute to program support throughout the FCS Veterans Services’ area by providing quality assurance in the areas of program compliance, communication, and training needs. Assists Director of Veterans Services in the collection of data from veteran sites and therapists. Responsible for the input of all HMIS data.

Essential Responsibilities
  • Ensure case files, policy, and procedures are organized, meet eligibility, and documentation requirements are in compliance with funding requirements.
  • Provide follow‑up as necessary with GPD and PATH Outreach staff to mitigate identified deficiencies or errors.
  • Input required data for the Homeless Management Information System (HMIS) database for PATH Outreach Team.
  • Run data quality reports and distribute to case managers to fix.
  • Coordinate with case management providers to ensure HMIS data is accurate and up‑to‑date for PATH Outreach and GPD.
  • Assist the Director of Veteran Services with training compliance of all staff.
  • Responsible for tracking therapy data, therapy attendance forms, and surveys for programs’ creative arts therapy program.
  • Attend meetings, trainings, and conferences as requested for the purpose of program consistency, monitoring, effectiveness, planning, and goal achievement.
  • Help track and collate data for reports.
  • Assist with coordinating various activities for current clients in the shelter.
  • Identify and report problems or unmet needs to Program Director.
  • Complete all necessary paperwork/required documentation as directed.
  • Other duties as assigned.
  • Qualifications
  • Ability to model open communication, fair and equitable treatment, management of conflicts and work in a team structure.
  • Experience working with families and individuals in a residential setting preferred.
  • Experience in collecting data, and research preferred.
  • Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability if applicable.
  • Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).
  • Minimum Education al/License Requirements

    Bachelor’s degree or equivalent, pursuing a degree in social work and/or related field (preferred)

    Minimum Experience Requirements

    Minimum of two (2) years experience working in the Social Service field (work with veterans preferred.)

    Physical Requirements

    Ability to hear and talk on the phone and/or face‑to‑face interaction required.

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