Executive Director​/Administrator

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.

The Executive Director/Administrator is responsible for the overall direction of the hospice services. He/she is responsible for the employment of qualified hospice personnel; is responsible for the provision of hospice services, directly, and the delegation to and coordination of hospice personnel evaluations; is responsible for establishing standards of care to comply with federal and state regulations and guidelines. The Executive Director/Administrator establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

• Operational planning and budgeting.
• Ensuring organizational compliance with legal, regulatory, and accreditation requirements.
• Assures that all business conduct is above minimum standards required by law and will not condone any activities that achieve results through violation of the law, unethical business, or patient care practices.
• Monitoring business operations to ensure financial stability.
• Evaluating hospice services and personnel using measurable outcomes and objectives.
• Conflict and complaint management and resolution.
• Establishing and maintaining effective channels of communication including integration or technology, as applicable.
• Ensuring hospice personnel stay current with clinical information and practices.
• Ensuring adequate and appropriate staffing.
• Staff development including orientation, in-service, continuing education, competency testing, and quality assessment performance improvement.
• Ensuring that interdisciplinary care is provided.
• Ensuring supportive services are available to personnel.
• Ensuring coordination with other departments, services, and senior management, as appropriate.
• Ensuring staff and organization stay current on local and national hospice issues and trends.
• Ensuring that appropriate service policies and procedures are developed and implemented to accomplish identified outcomes.
• Directing staff in the performance of their duties including admission, discharge, transfer, revocation, and provision of service to patients.
• Ensuring appropriate staff supervision during all service hours.
• Monitoring service utilization to ensure delivery of comprehensive care.
• Ensuring services provided by other agencies are authorized by the hospice.
• Monitoring operational progress toward accomplishing operational and strategic goals.
• Ensuring appropriate data collection and regular, complete reports are received by the Governing Body.
• Ensuring adequate space, equipment, and supplies are available.
• Ensuring actionable objectives are derived from the evaluation of hospice services and personnel.
• Ensuring that structure and systems promote interdisciplinary care.
• Ensuring collaboration with agencies and vendors for effective management of services.
• Ensuring standards of ethical business and clinical practice are maintained.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

• A bachelor’s degree in business administration, a master’s degree in health care, or a related field is preferred.
• Two (2) to five (5) years experience in health care management.
• Demonstrates an ability to supervise and direct professional and administrative personnel.
• Has an ability to deal tactfully with the community.
• Knows corporate business…