Warranty Admin; Customer Service Representative

Warranty Admin (Customer Service Representative)

Akron, Ohio

$21 /h - $24 /h + Bonus + 401(k) + industry Leading Training + Benefits Package + Progression + Healthcare Package + PTO

Are you a recent Graduate or Customer Service Rep starting your career, looking for industry leading training, progression and growth opportunity within a dynamic corporate environment?

On offer is the opportunity to work within a fast paced team, problem solving and assisting customers, utilizing your communication and listening skills.

This is a great opportunity to come in as a Warranty Specialist and progress your skillset within the customer service department of a leading manufacturer.

In this position, you will be a crucial aspect of customer service for the company, handling warranty claims with efficiency and accuracy. Your primary responsibilities will include processing claims, analysing warranty data, and providing exceptional support to valued customers and dealers.

This role would suit a Graduate or a Customer Service Professional looking to progress in customer service and work for a company that offer a competitive salary and excellent benefits package, with great training and supportive work environment, with no weekend work.

• Process and evaluate warranty claims submitted by customers and dealers.
• Analyze warranty data to identify trends and recommend improvements.
• Collaborate with technical teams to resolve complex warranty issues.

• Proven experience in warranty management, customer service, or a similar role.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.

We are an equal opportunities company and welcome applications from all suitable candidates.