Executive Assistant to CHRO

First Energy at a Glance

We are a forward‑thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. First Energy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, First Energy includes one of the nation’s largest investor‑owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid‑Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About The Opportunity
First Energy Service Co., a subsidiary of First Energy Corp., is seeking an Executive Assistant to provide comprehensive administrative support to a C‑level executive. This is a full‑time, on‑site position located in Akron, Ohio.

Responsibilities Include

• Demonstrate a solid commitment to all aspects of safety, maintaining a safe workplace for coworkers.
• Provide sophisticated calendar and travel management, prioritizing inquiries and requests, troubleshooting conflicts, and making judgments and recommendations to ensure effective day‑to‑day scheduling.
• Complete a broad variety of administrative tasks that facilitate the president’s ability to effectively lead the organization, including collecting and preparing information for meetings, composing correspondence, designing and producing complex documents, reports, and presentations, managing contact lists, making travel arrangements, completing expense and mileage reports, and completing special projects as assigned.
• Serve as the primary point of contact with other First Energy executives, for internal and external stakeholders, and for external visitors, including matters of a highly confidential or critical nature.
• Research and prioritize before determining the appropriate course of action, referral, or response; exercise judgment to reflect the senior leader’s style and organization policy.
• Communicate directly, on behalf of the senior leader, and respond to emails, texts, phone calls outside of normal business hours, as needed.
• Keep the senior leader well informed of upcoming commitments and responsibilities, following up appropriately.
• Effectively manage the senior leader’s time by researching, collecting and analyzing information in advance.
• Maintain discretion and confidentiality, managing information and materials of a sensitive or confidential nature.
• Maintain a well‑organized filing system for key materials and reports (electronic and hard copy).
• Use excellent communication skills with good judgment.
• Anticipate needs and deliver results consistently.
• Display excellent teamwork while working with other assistants and employees.
• Support other executives from time to time.
• Assist with other duties and responsibilities as assigned.

Qualifications Include

• High school diploma or GED required.
• Minimum 10 years of comparable work experience, including experience providing support to a C‑level executive.
• Must pass the company Support and Administrative Selection System (SASS) test.
• Expert proficiency with Microsoft Office and Outlook Email and Calendaring; ability to design and edit graphic presentations and materials.
• Excellent verbal and written communication and time‑management skills; proven ability to meet deadlines and make informed decisions regarding priorities and available time.
• Exceptional organizational skills and impeccable attention to detail.
• Demonstrate a commitment to performance excellence.
• Maintain a high level of integrity and discretion in handling confidential information.
• Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships.
• Model active learning through continuing to develop breadth of knowledge, skills, and perspective.
• Business acumen – decipher priorities and make sound judgment calls.
• High degree of professionalism and confidence in dealing with diverse groups of people, including board members, senior executives, staff, employees, community leaders, customers and other external parties.
• Team‑oriented and collaborative approach to work.
• Creativity with a sense of urgency for…