Gaming Centre Assistant

We are seeking an independent, tech-savvy gaming enthusiast to immediately join our kpool gaming center in Ajman, UAE. The ideal candidate will manage day-to-day operations, provide exceptional customer service and ensure seamless gaming experiences for our patrons.

• Welcome and greet customers in a friendly and professional manner.
• Set up and configure gaming stations (PCs and consoles) for optimal performance.
• Monitor gaming equipment functionality and troubleshoot technical issues promptly.
• Assist customers with game selection, technical problems, and station setup.
• Process payments, handle cash transactions and manage beverage/snack sales.

• Perform basic troubleshooting on gaming hardware and software.
• Maintain gaming PCs, peripherals, and console equipment in excellent condition.
• Report major technical issues and coordinate with technical support when needed.
• Ensure all gaming stations are clean, functional and ready for use.

• Enforce house rules and gaming policies to maintain a safe, enjoyable environment.
• Address customer inquiries and resolve complaints professionally.
• Monitor gaming area to ensure proper conduct and equipment usage.
• Maintain cleanliness of gaming stations, common areas and restrooms.
• Help customers order food and beverages as per convenience.

• Assist in organizing and managing gaming tournaments and special events.
• Support promotional activities and community engagement initiatives.

Must have own Visa that can be Transferred.