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CX Training Architect Frontline Service Excellence
Job Description & How to Apply Below
A leading training and development firm in the SWANA region is looking for a highly skilled Customer Service Training Specialist. This role involves designing and implementing customer service training programs to enhance skills in communication and service excellence. The ideal candidate possesses a strong background in customer service operations, with proven experience in training and development. You will collaborate with teams to improve customer experience metrics and align training with business goals, all within a dynamic coaching environment.
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