First Case Worker
Job in
Ajax, Ontario, Canada
Listing for:
CDCD
Full Time
position
Listed on 2026-01-23
Job specializations:
-
Social Work
Community Health, Family Advocacy & Support Services, Community Worker, Crisis Counselor
-
Non-Profit & Social Impact
Community Health
Job Description & How to Apply Below
Position: Housing First Case Worker
Job title: Housing First Case Worker
Department: Housing
Reports to: Housing Manager
Hours of work: 8:30 a.m. to 4:30 p.m.
Final date to receive applications:
January 16,
Job purposeThe Housing First Case Worker provides and coordinates all services in the Housing First Program. The Housing First Case Worker will have a primary caseload of ten to fifteen clients who have a history of homelessness, mental illness, substance abuse, and/or face multiple barriers. The Housing First Case Worker develops positive relationships with landlords and provides connections to community-based services that are designed to promote the stability, recovery and community reintegration of individuals.
Company OverviewCommunity Development Council Durham (CDCD) is an independent, not-for-profit social planning organization that has been working to enhance the
quality of life for individuals, families and communities in Durham for over 55 years. We organize a variety of research, community development and social planning initiatives as well as administer and deliver front line social service programs. Please visit us at for more information.
Duties and ResponsibilitiesUsing client-centered, anti-oppression, anti-racism, trauma-informed, gender-based analysis plus+ and strength-based approaches, build relationships and establish rapport with existing community partners, vendors, landlords, clients and staffMaintain confidentiality and privacy protection measures for all community partners, landlord, vendors, staff and clientPromote a high-functioning teamwork environment that is inclusive, harmonious, cooperative, efficient and productive.Participates in promoting a positive workplace culture through agency committee membership and departmental activities.Ensure the Housing First philosophy is strictly adhered to and applied with all clientsUsing the Vulnerability Index Service Prioritization Decision Assistance Tool (VI-SPDAT), assess clients concerns and needs in order to provide support, information, referrals, skill enhancement, and advocacy for service usersUsing the VI-SPDAT create individualized service plans with specific goals that can be measuredUsing Non-Violent Crisis intervention safely respond to and de-escalate crisis situationsProvide life skills supports for housing stability such as budgeting, rights and responsibilities of tenants and landlords, mental health support, employment etcDevelop and Facilitate workshops based on client needsDemonstrate an understanding of oppression and marginalization of the homeless populationAdvocate for individuals at imminent risk of homelessness and work with the community partners to promote and encourage a wrap-around approach for more effective supportProvide supports for social integration, by organizing and leading social or recreational activities for clientsProvide individuals with community resources and services to assist in sustaining stable housingAssist clients with securing housing (first and last month rent, insurance, utility set up and supplies upon move-in etc.)Provide individualized support to clients in order to increase self-sufficiency, esteem, awareness, and self- confidenceSafely meet with clients regularly at agency-approved locations that are throughout the community. Advocate for clients with housing providers, community supports and other community membersHelp to build the Housing team providing support and contributing to a positive work environmentAttend regular community meetings or events (Ex. DARHN)Participates in promoting positive workplace culture through agency committee membership and activitiesMaintain all client files using the Homelessness individual and families information system (HIFIS) database and excel spreadsheetsDevelop evaluation tools to assess client progress and effectiveness of the service planCase Conference with other service providers as requiredDevelop and maintain statistical reports on a monthly, quarterly and yearly basisAdhere to all Agency policies, procedures and directives as well as all other applicable legislation Ex:
Personal Health Information Protection Act PHIPAQualificationsCompletion of a college diploma or undergraduate degree in Social Work or other relevant disciplineMinimum of 3 years of relevant experience providing enhanced case management and housing first in a community-based housing or related agencyDemonstrated understanding of the Durham Region Housing sector and issues being faced by the populations we serveExtensive knowledge of community-based resources and government agencies for low-income people, including income through Ontario Works, Ontario Disability Support Program, Old Age Security; etc.Practical knowledge of the housing sector best practices, the Housing First model, the Residential Tenancies Act, the Housing Services Act, and all other relevant legislationKnowledge of gender-based violence, anti-oppression principles and trauma-informed approachesStrong mediation and problem-solving…
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