Pool Concierge

Position Summary

The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge of Life Time products and services. They will proactively meet the needs of members and accurately answer questions.

• Greets and admits members and guests into the outdoor pool, and validates member and guest access to pool through Pool Memberships and Guest Passports.
• Completes various Pool Deck duties such as providing wristbands for Junior members and guests, handing out towels, and basic upkeep of space around you.

• High School Graduate or Equivalent.
• CPR and First Aid Certified.
• Minimum of 6 months customer service experience.
• Ability to stand for minimum of 4 hours at a time.
• Excellent verbal and written communication skills.
• Ability to proficiently use a computer and tablet.
• Ability to work outside in the summer months for a minimum of 4 hours at a time.

• Minimum of 6 months reception experience.
• Lifeguard Certifications (within 60 days of hire).

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership.
• Discounts on Life Time products and services.
• Registered Retirement Savings Plan (RRSP) with company discretionary match.
• Training and professional development.
• Paid time off where required by law.

Full-time Team Members are eligible for additional benefits, including:

• Extended Healthcare coverage.
• Life insurance.
• Adoption assistance.

This is an hourly position with wages starting at $17.60 and pays up to $20.50, based on experience and qualifications.

If you are contacted regarding a job opportunity, please let us know of any accommodations needed to meet your accessibility needs during the recruitment process. Any accommodation information will be treated as confidential and only used for the purpose of enabling you to have an accessible candidate experience.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Life Time may use artificial intelligence to screen, assess, or select candidates for this position.