Change Manager II; Leadership Coach

As one of the fastest growing cities in Alberta, the City of Airdrie is a recognized leader in building a vibrant and sustainable community through innovation.

At the City of Airdrie, incredible opportunities happen every day in a flexible work environment that is tailored to each department. Our inclusive culture and values create a workplace where we welcome aspiring, driven and creative individuals to help us accomplish our business and community goals. We are supportive of one another, and we have fun while we serve our community.

We are passionate about improving the lives of our residents through care and respect; that is the foundation of our organization.

At the City of Airdrie, we learn, grow and accomplish great things together. We’re proud to foster a workplace culture built on dedication, teamwork, and genuine care. Our commitment to creating a positive environment is reflected in our employee feedback from the 2025 Employee Engagement Survey, with 92.8% of employees saying they enjoy their work, and 92.6% feeling equipped with the resources they need to stay safe on the job.

If you have a passion for building a better community and are ready to join the excitement, we’d love to hear from you!

The Change Manager II is an experienced change manager and proficient leadership and team coach, assisting leaders to develop the necessary skills to drive sustainable change in their respected areas.

Reporting to the Team Leader, Learning, Engagement & Change Management, the Change Manager II works in partnership with leaders and subject matter experts to develop, manage and execute enterprise change management initiatives for strategic and cultural transformational initiatives throughout the City. As an internal coach, the Change Manger II works with leaders to support them through transformational and transitional changes in their areas to for sustainable success.

This role is a cornerstone of growth and development, inspiring leaders and teams to surpass their own potential, achieving set goals and maintaining high standards of performance while supporting the organizations most impactful projects.

This individual is responsible for leading change initiatives including actively engaging stakeholders and affected parties throughout the change lifecycle, assessing change impact, identifying risk, identifying who is affected by the change and how, assessing the type of change, the magnitude of change, areas of possible resistance and crafting resistance management plans including training considerations, employee feedback, corrective actions, transition and sustainment considerations to manage the people throughout the journey.

• Draw on comprehensive technical knowledge and excellent consulting skills to advise clients in organization effectiveness areas.
• Work collaboratively, engaging, guiding and coaching key stakeholders, including leadership, sponsors and change champions on change management best practices.
• Provide guidance and support to stakeholders throughout the change journey.
• Promote the benefits, methodology, and processes of enterprise change management to employees across the organization.
• Stay connected and continuously engages to understand the City of Airdrie business environments, key constraints and challenges as well as organizational direction for the future.
• Develop change management strategies and plans to support the implementation of operational and organizational changes.
• Conduct impact assessments to identify potential risks and challenges associated with change initiatives.

• Collaborate with project teams to integrate change management activities into project plans.
• Coordinate and support the execution of change initiatives across different departments or teams.
• Support communications to tailor key messages to effectively engage and inform stakeholders throughout their change journey.
• Track and evaluate the progress of change initiatives, identifying areas for improvement, and implementing corrective actions.

• Collect and analyze data to assess the impact of…