UP | Midnight Shift Govt Project Call Center Executive

UP $2740/Mth | Midnight Shift | (Govt Project) Call Center Executive

We are looking for midnight shift call center agents!

Handle incoming phone calls and emails professionally, accurately, and promptly.

Act as the first point of contact for customer enquiries, feedback, complaints, and service requests.

Deploy the appropriate contractor, technician, or internal team in accordance with approved procedures, service level requirements, and escalation guidelines.

Accurately capture all call, email, and case details in the designated system.

Follow up on outstanding cases and take action where delays or issues are identified.

Other ad hoc duties

Strong verbal and written communication skills.

Customer-oriented mindset with good problem-solving ability.

Able to work any 5 days of the week inclusive of weekends/PH.

Able to commit long term.

$2500 Basic.

Annual Leaves & Medical Leaves.

EA Licence: 19C9859

Cornerstone Global Partners

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