Parts Technician

Nuovo Parts Inc. is an innovative service company that supplies field services, parts, and repair for a wide range of industrial reciprocating and centrifugal equipment throughout its lifecycle. Spare parts are more than SKUs in a warehouse, they are the currency of good machine health. Without them, operators are forced to solve problems in dramatic ways. Nuovo views the logistics and services associated with those spare parts as every bit as important as the repair philosophy and manpower required to solve problems.

Parts Services is our core passion at Nuovo, so our clients can focus on executing their business objectives. Coordination with our field and shop teams isn’t a luxury we provide, it’s simply an expectation based on our commitment to honest and common-sense service. Nuovo officially supports several major OEMs and other legacy brands with an official designation. We are proud to be a solution provider for the Air Products Rotoflow fleet, the Lufkin power transmission fleet.

The successful candidate is detail-oriented, safety-focused, and comfortable working alongside their team to ensure customer orders are processed accurately and on time.

• Supervise and support warehouse and fulfillment staff, including scheduling, training, safety compliance, task delegation, and performance management
• Oversee and participate in order fulfillment activities including sourcing, purchasing, expediting, document control, quality assurance, receiving, kitting, packing, verifying, and shipping
• Perform inside sales duties typical of a parts technician role
• Ensure all incoming and outgoing shipments are processed accurately and on schedule
• Maintain accurate inventory records and transaction reporting within ERP and inventory systems
• Monitor daily workflow and prioritize fulfillment and shipping activities to meet deadlines
• Maintain warehouse organization, cleanliness, and compliance with safety standards
• Safely operate warehouse equipment including forklift, overhead crane, pallet jack, and floor scrubber
• Support receiving, packaging, deliveries, and pickups as needed
• Troubleshoot fulfillment and shipping issues and resolve discrepancies
• Maintain accurate documentation related to orders, shipments, and inventory movement
• Communicate with internal teams to support customer needs and shifting priorities
• Identify and implement process improvements to increase efficiency, accuracy, and safety
• Support inventory counts, audits, and reconciliation activities
• Promote and maintain a strong safety culture within the warehouse
• Perform other related duties as required

• Journeyperson Parts Technician certification recognized in Alberta (or equivalent interprovincial certification)
• Minimum 5 years of experience in parts, inside sales, fulfillment operations, and warehouse shipping/receiving
• Previous supervisory or team lead experience preferred
• Strong working knowledge of inventory management and ERP systems
• Demonstrated attention to detail and strong organizational skills
• Ability to manage competing priorities in a fast-paced environment
• Ability to work independently while leading a small team
• Valid forklift operator certification
• Experience with rigging and overhead crane operation considered an asset
• Experience with customs and logistics documentation considered an asset
• Physical ability to frequently lift, push, and move packages up to 50 lbs, occasionally up to 70 lbs
• Availability to work full-time hours with occasional overtime as required