STARBUCKS​/BARISTA

Overview

Join to apply for the STARBUCKS/BARISTA role at Kroger Mountain View Foods
.

Provide exceptional customer service in a safe and clean environment to ensure the customer’s return visit. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices
• Offer product samples to help customers discover new items; inform customers of coffee shop specials
• Provide customers with fresh products ordered and the correct portion size to prevent shrink
• Recommend coffee shop items to customers to ensure they get the products they want and need
• Use equipment in the coffee shop according to company guidelines; prepare, package, label and inventory ingredients
• Check product quality to ensure freshness; review sell-by dates and take appropriate action
• Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions
• Practice preventive maintenance by inspecting equipment and notify appropriate manager of repairs
• Notify management of customer or employee accidents and report safety risks
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

MINIMUM

• Excellent customer service skills

DESIRED

• Any previous comparable experience

From one tiny Cincinnati grocery store more than a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We pride ourselves on diverse teams and a shared purpose:
To Feed the Human Spirit.

The Kroger Family of Companies offers comprehensive benefits to support Associate Well-Being, including Physical, Emotional, Financial and more. Benefits include:

• Healthcare coverage (medical, dental, vision, prescription)
• Flexible scheduling with paid time off based on eligibility and length of service
• Employee Assistance Program and financial coaching tools
• Associate discounts on purchases
• Tuition reimbursement and continuing education opportunities
• Career growth and training programs