Medical Assistant

Join the Hope Health Team. Hope Health, Inc. serves communities across South Carolina as a Federally Qualified Health Center (FQHC), providing comprehensive medical, dental, and behavioral health services to improve lives and promote wellness. Our team is composed of mission-driven professionals dedicated to making a lasting difference.

The Medical Assistant is an essential member of the patient-centered medical home team. The Medical Assistant is responsible for coordination of care between the patient and medical provider, while helping support the clinical team with effective and efficient delivery of health care services.

• Minimum of a High School Diploma or GED equivalent from an accredited school
• National CMA certification
• BLS certification required

• Maintain current general medical knowledge.
• Ability to communicate effectively with patients, co-workers, and guests.
• Ability to take initiative and handle various tasks simultaneously
• Knowledge of policies, procedures, regulations, and protocols
• Knowledge of databases (e.g., EMR systems)
• Bilingual in English/Spanish preferred
• Familiar with medication names and usage
• Medical terminology
• At least two years of experience in a physician’s office
• Excellent interpersonal skills
• Detail oriented
• Ability to multitask
• Compassion for patients

• This position has no direct reports

• Assist the medical provider in the evaluation and treatment of clients to include patient intake, taking and recording of vital signs, diagnostic procedures, and lab work.
• Assist with medication refills when needed
• Facilitates efficient patient flow and room turnover
• Keeps work area neat, tidy, and well supplied.
• Stocks exam room with supplies daily
• Performs data entry task for reporting purposes
• Responds to phone calls in timely manner
• Performs practice specific duties in accordance with recommended guidelines
• Participation in training opportunities to enhance knowledge such as conferences, and continuing education/in-service events
• Utilizes data systems to assist with chart prep prior to patients appointment
• Develops and maintains working knowledge of all equipment needed to perform duties
• Ability to understand and administer vaccines and immunizations to pediatric and/or adult patients
• Effective communication with other healthcare entities, departments, and guests
• Manage and maintain medical records
• Schedule appointments
• Provide appropriate education to patient and/or patient’s family
• Ability to help in other offices when needed (may include travel)
• Helps maintain medical supply inventory
• Assist in training new medical assistants to the organization in the standard working procedures of Hope Health
• Other duties as assigned

Hearing:
Adequate to perform job duties in person and over the telephone. Speaking:
Must be able to communicate clearly to patients in person and over the telephone. Vision:
Visual acuity adequately to perform job duties, including reading information from printed sources and computer screens. Other:
Requires occasional lifting and carrying items weighing up to 10 pounds unassisted in normal daily activities and up to 30 lbs. for other required work activities. Additionally, requires frequent bending, reaching, and repetitive hand movements (especially if keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.