Partner Engagement Manager - Navy Pacific; Hawaii Job Aiea area,Hawaii USA,IT/Tech

Position: Partner Engagement Manager - Navy Pacific (Hawaii)
Job Description

Partner Engagement Manager - Defense & Operational Planning Software

Compensation: $170-$190K Base + $30-$50K Bonus + Equity

Location: Honolulu, Hawaii

SWO VETERANS PREFFERED

About the Client

A cutting-edge platform revolutionizing how military staffs conduct planning and collaboration.
Designed to accelerate real-time decision-making and operational workflows across multi-echelon commands.
The product integrates AI-powered tools, highly customizable interfaces, and collaborative features purpose-built for high-tempo environments.
Trusted by major commands and service branches across the globe.
Founded by former military planners and elite technologists, the team now exceeds 180 members and includes veterans from all branches and engineers from leading software companies.
Backed by over $100M in venture capital from top-tier investors, the company is on an aggressive growth trajectory.

Your Mission

As a Partner Engagement Manager
, you will:

Build and maintain relationships with military users, ranging from mid-grade officers to Flag and General Officers.
Drive adoption across key planning directorates (e.g., N35, N5), working toward platform saturation across operational workflows.
Blend traditional training with nuanced influence strategies to achieve near-total adoption across your assigned region.
Champion user feedback to inform product development, while staying deeply proficient in platform capabilities.
Represent the company brand and values across military and partner engagements.
Support growth into allied and partner nation staff environments.

Core Responsibilities

Lead or support military exercises, both virtually and in person.
Observe users and feed back actionable insights to improve the platform.
Deliver on-site and remote support to senior-level customers.
Map and leverage social dynamics within commands to support account retention and expansion.
Act as the conduit between frontline users and the product engineering team during incidents or outages.
Advocate for engineering access, technical workarounds, and policy exceptions as needed - especially in secure environments.

Who You Are

A seasoned operational planner who commands respect from O-4s to Generals - when you speak, the room listens.
Experienced in working within complex military headquarters and operational constructs, especially in Europe-focused commands.
Highly dependable - your reputation is built on follow-through. People count on you, especially in high-visibility moments.
A problem-solver in bureaucratic systems. You don't take "no" from someone who can't say "yes."
Technically sharp. You don't need to write code, but you can master complex software quickly and speak fluently with technical teams.
Mission-driven. You care deeply about supporting the warfighter and enhancing the speed and quality of their decisions.
Ambitious and adaptable - eager to grow alongside a fast-scaling company.
Comfortable navigating ambiguity and taking initiative with little oversight.

Qualifications

Deep experience in operational planning, ideally within a multi-star headquarters.
Advanced military education (e.g., Command & Staff, SAMS, JAWS, SAW).
Hands-on involvement in major exercises and experience deploying software on classified networks.
Proven record of expanding software usage within government or military organizations.
Strong interpersonal and client-facing skills, both remotely and on-site.
Able to respond to incidents and coordinate seamlessly with technical teams.
Track record of navigating large, bureaucratic systems and getting things done.
Current Top Secret clearance with SCI eligibility required.


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