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Job Description & How to Apply Below
Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together.
If you're someone who dreams big and has the gumption to make them come true, E2M has a place for you.
Job Overview
We are a white label digital agency seeking a proactive and experienced QA Lead to oversee and enhance the quality assurance process for web development projects built on Word Press, Shopify, and Big Commerce. The ideal candidate should have hands-on experience leading QA teams, conducting in-depth manual testing, implementing process improvements, and working with modern automation and AI-driven testing tools.
Experience with platforms like Percy, Applitools, Playwright, and Katalon Studio is highly preferred. This role requires strong leadership, attention to detail, and the ability to manage rapid turnaround tasks without compromising quality.
Key Responsibilities
Lead and manage the QA team across multiple CMS and e-commerce platforms including Word Press, Shopify, Big Commerce, and Go High Level CRM.
Perform manual QA for website builds, custom functionalities, eCommerce flows, landing pages, and third-party integrations.
Create and manage test plans, test cases, and QA reports for tasks including functional, UI/UX, and responsive testing.
Oversee quality checks for content migrations, plugin/theme updates, form validations, checkout flows, and website audits.
Implement and refine scalable QA processes and SOPs tailored to high-volume web delivery environments.
Collaborate with developers and project managers to align QA checkpoints with development goals.
Identify test automation opportunities, and apply tools such as Playwright, Selenium, or Katalon to improve regression cycles.
Utilize AI-powered testing tools (e.g., Percy, Applitools) to enhance visual and functional testing coverage.
Track issues using test management and bug tracking tools (e.g., JIRA, Click Up, Trello, Test Rail).
Mentor and supervise junior QA team members, conduct performance evaluations, and drive a quality-first mindset.
Must-Have Qualifications
5+ years of experience in web-based QA with a primary focus on Word Press, Shopify, and/or Big Commerce websites.
Proven experience testing Word Press sites built with ACF, Elementor/WPBakery, custom themes, and third-party plugins.
Strong grasp of Shopify functionality, theme customization, and store backend processes.
Hands-on experience with website QA audits, cross-browser/device compatibility checks, and responsive design validation.
Experience in team leadership, task delegation, and QA delivery ownership.
Familiarity with Go High Level CRM testing is a plus.
Ability to work effectively on high-priority, quick turnaround projects.
Excellent written and verbal communication skills.
Preferred Skills & Tools
Experience with AI/visual testing tools like Percy, Applitools, or Testim.io.
Knowledge of automation using Playwright, Katalon Studio, Cypress, or Selenium.
Ability to write or maintain basic test automation scripts (JavaScript, Python, or Java).
Experience with performance testing tools like JMeter or Lighthouse is a bonus.
Familiarity with Git and CI/CD pipelines for integrated QA processes.
Skills:
- Wordpress, Manual testing, Automation, Team Management, Content Management System (CMS) and Shopify
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