Technical Support Engineer - Security

Be a part of a People’s Company and decide  “What’s Your Next.”

Cavitak  is a Value Added Technology Distribution Company with its Head Office in  Ahmedabad, Gujarat , and a strong presence across  PAN India . With operations across multiple verticals and  Distribution  as our core strength, we continue to grow by investing in people and technology.

We are looking for a hands-on Technical Support Engineer with s trong troubleshooting skills, good technical aptitude, and a positive attitude to support enterprise-level electronic security systems.  This role involves system configuration, OEM/client coordination, and internal knowledge sharing.

Required Technical Skills
Strong hands-on experience in  testing, configuring, and troubleshooting electronic security systems .
Practical exposure to  Access Control & Time Attendance (Matrix, Suprema, Spectra, Spine HRMS or similar) .

Experience with  Video Surveillance on enterprise servers (Axis, Bosch, Palco) .
Hands-on experience with  VMS platforms such as Ecostem, Milestone, Genetec, or Honeywell .
Working knowledge of  Windows OS, Windows Server, VMS servers , and basic  SQL  (Matrix/Suprema preferred).
Good understanding of system integration and networking fundamentals.

Experience & Certifications
Minimum  2+ years of experience  in electronic security systems / technical support.
OEM certifications (Suprema, Bosch, VMS platforms) are an advantage.
Server, VM, or networking exposure is a plus.

Education
Diploma / BE in Electronics or related field.
Relevant certifications or hands-on experience may substitute formal education.

Interpersonal & Professional Skills
Clear written and verbal  English communication  (OEM & client coordination).
Strong problem-solving mindset with high learning aptitude.
Ability to work under pressure and manage multiple tasks.
Ownership-driven attitude with clarity of work and timely response.
Capability to  train and mentor  internal engineers.