Job Description & How to Apply Below
Role Overview
We’re looking for a Business Analyst who can bridge the gap between client needs and smart
digital solutions. You’ll work closely with clients to understand their business processes and translate them into effective, scalable implementations—primarily using Zoho Solutions.
What you’ll do:
• Understand, gather, and analyze client business requirements
• Create clear BRDs, FRDs, and process flow diagrams
• Translate business needs into practical application solutions
• Collaborate with developers to ensure smooth implementation
• Support UAT, client demos, and go-live activities
• Maintain functional documentation and user training materials
• Track project progress, risks, and dependencies, and share regular client updates
What you bring:
• 3+ years of business analysis experience
• Strong communication and analytical skills
• Hands-on experience with Zoho (preferred)
• Understanding of project tracking & tools
• Graduate in Business / IT / Engineering
• Zoho certification is a plus
Why join us?
This role is a great opportunity to advance your IT career, work on end-to-end Zoho solutions, and gain hands-on exposure to cutting-edge business technologies. You will collaborate with experienced professionals, engage directly with clients, and play a key role in delivering impactful digital solutions. The position offers continuous learning, real-world project ownership, and strong career growth in the Zoho ecosystem.
Apply now and grow your Zoho career with us!
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