Job Description & How to Apply Below
Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together.
If you're someone who dreams big and has the gumption to make them come true, E2M has a place for you.
Role Overview As the QA Manager – Word Press , you will take ownership of our end-to-end quality assurance processes. You'll lead a team of QA specialists and work closely with developers, designers, and project managers to ensure flawless execution and delivery. This role involves streamlining manual QA processes, scaling automation across projects, and exploring AI-driven tools to accelerate test coverage, defect analysis, and regression validation.
Key Responsibilities Lead the QA strategy and execution for all Word Press deliverables—websites, custom themes, plugins, and Woo Commerce projects
Establish and continuously improve QA standards, test plans, and documentation for manual and automated testing
Drive the implementation of test automation across recurring QA workflows using tools like Selenium, Cypress, or Playwright
Identify key test scenarios for automation, such as cross-browser compatibility, form validations, critical user flows, and regression suites
Integrate automation scripts into CI/CD pipelines to enable faster releases with higher confidence
Implement and manage AI-assisted QA tools for defect detection, visual regression, performance monitoring, and code quality audits
Leverage tools like Percy, Diffy, Testim, or ChatGPT-based review workflows to reduce manual effort and increase accuracy
Supervise and mentor a team of QA analysts and automation engineers, conduct regular code reviews and QA audits
Collaborate closely with project managers, developers, and designers to ensure timely issue resolution and smooth UAT cycles
Lead post-launch QA audits and contribute to incident reports and root cause analysis for major issues
Ensure all deliverables adhere to performance, SEO, and accessibility (WCAG) standards
Required Skills and Experience 6+ years of experience in QA with at least 2 years in a QA leadership or managerial role
Strong hands-on experience in testing Word Press websites, themes, plugins, and Woo Commerce solutions
Proven track record in setting up and maintaining automated test suites using Selenium, Cypress, or equivalent frameworks
Familiarity with visual regression testing and cross-browser/device compatibility tools (e.g., Browser Stack, Percy)
Understanding of Git, CI/CD pipelines, and test integration into deployment workflows
Strong knowledge of performance and accessibility testing tools such as Lighthouse, GTmetrix, and WAVE
Excellent communication, documentation, and bug reporting skills
Experience with project management and QA tracking tools like Jira, Click Up, or Trello
Ability to manage and scale a high-performing QA team in a fast-paced agency environment
Preferred Skills Experience using AI/ML-based QA tools for anomaly detection, visual testing, or test case generation
Understanding of ADA/WCAG compliance, Core Web Vitals, and technical SEO QA
Familiarity with testing headless Word Press (REST API/Graph
QL) or JAMstack implementations
Exposure to ChatGPT or other LLMs for test script generation, defect explanation, and QA documentation
Background in Agile/Scrum delivery environments
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