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Customer Service Representative Italian & English
Job in
92100, Agrigento, Sicilia, Italy
Listed on 2026-03-01
Listing for:
Altro
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Representative (Italian/English), Agrigento, IT
Our client is a leader in foot health' dedicated to empowering individuals to live life to the fullest through comfortable and confident movement. Through cutting-edge research' innovative development' and collaborative partnerships' they strive to unlock the full potential of human movement by prioritising foot health and well-being.
Responsibilities
Customer Advocate:
Act as a passionate advocate for our customers ensuring their needs and concerns are addressed effectively and efficiently.
Product Expert:
Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.
Omnichannel Specialist:
Deliver seamless and exceptional customer support across all channels including phone, email, chat, and social media.
Problem Solver:
Analyse customer issues, identify root causes and proactively offer personalised solutions.
Brand Ambassador:
Authentically represent the brand and its values in every interaction fostering positive customer relationships.
Requirements
Excellent Communication:
Fluent in Italian with exceptional grammar and spelling.
Strong English Proficiency:
Fluency in both written and spoken English.
Customer-Centric Approach: A genuine passion for delivering outstanding customer service with the ability to handle sensitive calls with empathy and understanding.
Strong Administrative & Analytical
Skills:
Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail.
Proactive Problem-Solving: A professional and proactive approach to identifying and resolving customer issues effectively.
Benefits
Start Date:
March 2026.
Hours:
Full-Time 39 hours/week.
Work Schedule:
Monday to Friday between 9:00 am & 6:00 pm.
Salary: €18.095 gross per year.
Holidays: 24 calendar days.
Work Model:
Hybrid.
Training: 1 week of training from Monday to Friday 9:00 am to 6:00 pm.
Office
Location:
Barcelona (La Sagrera).
Career Growth:
Ongoing training and development.
Health Benefits:
Discounted health insurance.
Skill Development:
Linked In learning and certifications.
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