Associate Program Compliance Manager

Overview

Support the growth of major financial, telecommunications, retail, and travel brands in the world’s leading affiliate marketing network! This is a full-time permanent position with CJ US.

Program Compliance gives advertisers confidence that their promotions in the CJ Network are aligned with program policies and industry best practices, enabling strategic investment and growth. We do this with specialized technology and expertise, analyzing and investigating publisher activity, network data, and promotional content. We also inform and educate publishers to help them be compliant from the start, and we lend our expertise to internal teams throughout the CJ organization.

As an Associate Program Compliance Manager, you’ll learn first-hand from our team of outstanding professionals and grow into leading compliance strategy and execution for your own portfolio of advertiser clients. You’ll also manage publisher outreach and ensure violations are remedied in a timely manner. You’ll apply monitoring technologies and auditing to the client’s specific needs using your skills in careful planning, creative thinking, strong communication, and outstanding attention to detail.

All levels of Program Compliance Managers have ownership of the services within their portfolio and take pride in supporting business growth by providing unique insights, informed advice, and consistent execution based on client policies, CJ’s requirements, and industry best practices.

• Strategically combine monitoring technology, data, auditing, and publisher management to improve compliance monitoring coverage and speed in identifying and resolving issues
• Develop mastery of compliance tools and use them appropriately to monitor for and investigate compliance violations; consistently review and optimize monitoring technology
• Leverage data including referring URLs, performance, and violation trends to improve compliance monitoring coverage, speed, and accuracy in identifying and resolving issues
• Manage content auditing URL lists, audit criteria, and related communication with supporting team members
• Execute ad hoc audits as needed to meet service requirements, e.g. time-sensitive promotional content updates; conduct quality assurance reviews
• Ensure all aspects of compliance service are being executed thoroughly and accurately
• Identify and pursue additional monitoring needs, risks, and coverage expansion ideas and opportunities
• Diligent follow-up demonstrating expertise, responsiveness, and business value to clients (external and internal)
• Provide reliably accurate, on-time deliverables
• Be responsive to client, publisher, and internal communications
• Communicate consistently and professionally with and on behalf of clients
• Proactively share information and strategic guidance with clients relevant to the industry, their business vertical, and specific program
• Accurately maintain all reporting and tracking logs
• Develop and apply a deep understanding of client needs, program policies, industry and regulatory environment
• Develop comprehensive knowledge of CJ Publisher Service Agreement and related policies
• Develop comprehensive knowledge of your client’s program terms
• Maintain and continuously expand industry knowledge including publisher business models, CJ technology and systems related to compliance, regulatory developments
• Provide consultation and guidance to help advertisers develop clear policies aligned with industry best practices and help publishers understand and abide by those policies
• Regularly reflect on client needs and where compliance is adding value; identify and pursue opportunities to optimize compliance coverage and resource utilization

• Bachelor’s degree or commensurate related work experience
• 1+ years experience delivering high-quality professional services to business clients
• Proficiency with Microsoft Office, including Excel and Power Point
• Self-driven, focused individual who takes initiative to solve problems
• Excellent logic, reasoning, and critical thinking skills
• Strong attention to detail, time management, and analytical skills
• Intrinsic…