Analytics Specialist

Responsibilities

• Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
• Desire to serve in a growing and dynamic Christian service ministry
• 2+ years of experience in data entry, data processing, or CRM/database management
• Bachelor’s degree preferred; equivalent experience (2+ years) in a data-related role acceptable
• Demonstrated proficiency in Salesforce (or similar CRM system) and Microsoft Office Suite, particularly Excel
• Strong attention to detail and accuracy in data entry and recordkeeping
• Ability to consistently handle repetitive tasks with precision and care
• Strong organizational skills and the ability to manage time and priorities effectively
• High level of discretion and professionalism; must maintain strict confidentiality of all constituent and financial information
• Basic experience in reporting or data analysis is a plus (e.g., running standard reports, identifying data trends, etc.)
• Excellent written and verbal communication skills
• A team player with a collaborative spirit, who can also work independently with minimal supervision
• Understanding of Christian ministry and specifically Joni and Friends is desirable

This position primarily involves sedentary work in an office setting. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, communicate clearly in person and over the phone, and occasionally stand, walk, bend, or reach to access files and supplies. The role may also require occasionally lifting or carrying items up to 20 pounds.

Work is performed in a professional office setting with occasional movement throughout the facility. The environment is typically quiet to moderate in noise level, with standard lighting and temperature conditions. Employees are expected to maintain safety and ergonomic awareness while performing all tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This position follows a hybrid schedule, requiring in-office presence on Monday, Tuesday, and Thursday, with the option to work remotely on Wednesday and Friday. During busy seasons or high-volume periods, the Analytics Specialist may be asked to work additional in-office days to assist with mail processing and contribution intake.

Compensation for this position is between $19.50 and $22.00 per hour. This is a non-exempt position.

Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below).