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Bilingual Customer Service Rep

Subscriber Support Specialist | PJ Library & CRM Pro

Job in Agawam, Hampden County, Massachusetts, 01001, USA
Listing for: Harold Grinspoon Foundation
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 50000 - 57500 USD Yearly USD 50000.00 57500.00 YEAR
Job Description & How to Apply Below
A community-focused nonprofit organization in Agawam is seeking a Subscriber Support Representative to manage inquiries and provide support for the PJ Library program. Responsibilities include responding to emails and calls from families, managing data in Salesforce, and resolving issues related to book deliveries. Ideal candidates will have an Associate’s degree and experience in customer service. A competitive salary ranging from $50,000 to $57,500 annually is offered, along with comprehensive benefits.
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