Teller; Agawam Branch

Teller (FT) Agawam Branch

Westfield Bank is hiring a full‑time teller for our Agawam branch.

$17.00/hr – $24.00/hr

Provides prompt and professional service to new and existing customers by handling day‑to‑day transactions, including deposits and withdrawals, and assisting with customer inquiries.

• Adheres to established Westfield Bank customer service standards.
• Provides information regarding bank products to all potential customers, both retail and commercial.
• Performs all teller transactions independently and provides related services.
• Maintains the security of the cash drawer.
• Proves the cash drawer at the end of each day.
• Meets assigned referral goals by promoting bank products and services to meet customers’ banking needs.
• Assists in resolving customer problems as they arise.
• May assist with balancing the ATM.
• Assists customers with Safe Deposit.
• Completes BSA, AML, and other regulatory and continuing education as assigned.
• Adheres to all bank and regulatory policies and procedures specific to the position.
• Assumes additional responsibilities as requested.

• Accountability
• Customer Relations
• Decision Making/Judgment
• Job Knowledge
• Quality

• High School Diploma or GED required.
• Minimum of 6 months of cash handling and customer service experience preferred.

Stand:
Frequently
Walk:
Frequently
Sit:
Occasionally
Handling/Fingering:
Constantly
Reach Outward:
Frequently
Reach Above Shoulder:
Occasionally
Climb:
Occasionally
Crawl:
Occasionally
Squat or Kneel:
Frequently
Bend:
Frequently
10 lbs or less:
Frequently
11‑20 lbs:
Frequently
21‑50 lbs:
Occasionally

Entry level

Full‑time

Finance and Sales

Banking

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.