Consultant, Organizational Change Management

* Lead and manage the OCM activities for enterprise-wide digital technology initiatives by establishing change management practices, methods, and tools.
* Develop and implement comprehensive change management strategies to maximize end user adoption, minimize resistance, and accelerate benefits realization.
* Recent experience leading major change management efforts including stakeholder engagement, impact analysis, and business readiness in support of enterprise-level process improvement or technology implementation programs.
* Demonstrated success in planning and executing organizational change, communications programs, training programs, and performance metrics.
* Risk and impact analysis creation across organization, processes, tools, procedures, human resources, and culture.
* Prior knowledge with leveraging Prosci change management methodology and applying as appropriate for the business environment, and experience with project management approaches, tools, and phases of the project lifecycle.
* Ability to establish milestones and deliverables to manage client expectations and ensure program and product success.
* Build and maintain strong engagement with stakeholders, sponsors, and leadership to ensure alignment and buy-in throughout the change process.
* Experience navigating diverse stakeholder interests and aligning them with the organization’s vision.
* Proven experience interfacing with executive level clients, assessing client’s goals and the ability to translate ideas into strategic and practical solution recommendations.
* Strong facilitation, team building, and change management skills (intuition to identify reactions to change and contribute to the development of a constructive environment).
* Oversee the development and delivery of communication plans to provide timely, transparent, and relevant information to all levels of the organization.
* Excellent verbal, written, and interpersonal communication skills.
* Able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork.
* Coach and support leaders and people managers on their role in leading change and supporting their teams.
* Experience troubleshooting, organizational skills, ability to participate in resource planning processes based on defined organizational plans and ability to work on multiple projects simultaneously.
* Exercises sound judgment with respect to the relative importance, priorities, time allocation, and resource requirements.
* Excellent organizational and time management skills.
* A commitment to becoming proficient in partner and technology applications that support key customer deployments.
* Establish success metrics and reporting strategies to measure adoption, utilization, and proficiency.
* Contribute to continuous assessment and refinement of OCM methodology, processes, and tools to ensure best practices and optimal outcomes for change initiatives
* 7+ years of experience working in a technology professional services, product or consulting environment, inclusive of leading end-to-end large-scale organizational change and internal/external communications. Must have experience working in client-facing roles.
* Ability to influence at all levels of the organization and lead without formal authority.
* Change management certification in a best practice change methodology is required
* Domain experience in HR and Student Information Systems.

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** Tuition Remission:
** Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service.
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* NOTE:

For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.*
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