Dental Operations Manager

THIS ROLE IS BASED ACROSS SURREY, BERKSHIRE AND LONDON

We are looking for an experienced and dynamic Dental Operations Manager to join our growing group at Sync Dental. This is an exciting opportunity for a motivated individual to play a pivotal role in shaping and driving the operational success of our practices.

• Overseeing and leading a high-performing team of Treatment Coordinators, driving excellence in patient experience and practice performance
• Leading and supporting 8 practice teams from the ground up, fostering a culture of continuous improvement, accountability, and professional development
• Working closely with practice managers and clinical leads to ensure smooth and efficient day-to-day operations across all sites
• Taking full ownership of cost control, budget management, and P&L across all practices, ensuring financial targets are met and resources are utilised effectively
• Analysing financial performance data and implementing strategies to drive revenue growth and reduce unnecessary expenditure
• Monitoring and reporting on key performance indicators across all practices
• Implementing and maintaining operational policies, procedures, and best practices
• Supporting recruitment, onboarding, and training of new team members
• Identifying areas for improvement and implementing effective solutions.

• Proven experience in a dental operations or management role within a dental group or similar healthcare setting
• Strong leadership skills with the ability to inspire, motivate, and develop teams
• Demonstrated experience in managing budgets, cost control, and P&L responsibility across multiple sites
• Financially astute with the ability to interpret financial data and translate it into actionable operational improvements
• Excellent organisational and communication skills
• Commercially minded with a good understanding of practice performance metrics
• Ability to manage multiple priorities across multiple sites effectively
• A collaborative, hands‑on approach with a passion for delivering outstanding patient care.

• Full UK driving licence and access to a car (essential, as the role requires regular travel between our practices across Surrey, Berkshire, and London)
• Proven experience managing multi‑site dental operations is highly desirable
• Available to work full‑time, Mon to Fri including some weekends.