Mobile Estate Warden Cleaner

Runnymede Borough Council's Housing Services team is committed to providing safe, clean and well‑maintained estates for residents across the borough. The Tenancy Services division plays a key role in ensuring high standards of caretaking, estate management and customer service within council housing areas. As a Mobile Estate Warden, you will deliver a proactive caretaking and estate support service across council housing estates.

You will ensure communal areas remain clean, safe and well‑maintained, support residents on site, and assist with emergency or out‑of‑hours issues. This role is mobile and requires regular travel between estates.

• Complete cleaning of communal areas to a high standard, including sweeping, mopping, vacuuming, dusting and interior window cleaning
• Undertake litter picking and maintain cleanliness across housing blocks and estates
• Carry out basic grounds maintenance tasks such as weeding and leaf clearance
• Check car parks and garage compounds for issues including abandoned vehicles and fly‑tipping
• Monitor communal utility meters and complete inspection checklists
• Undertake health and safety risk assessments in communal areas
• Report repairs, compliance issues and safety concerns to relevant teams
• Provide access to contractors and support estate inspections
• Clean and unblock bin chutes and manage bin rotation for waste and recycling collections
• Undertake low‑level working at height and manual handling tasks
• Act as first point of contact for residents on estates, escalating concerns appropriately
• Support resident events and escalating safeguarding concerns where required
• Participate in a three‑weekly out‑of‑hours rota, including evenings and weekends
• Attend emergency call‑outs such as fire alarms, lift entrapments and urgent communal issues
• Contribute to service improvements and support the council's emergency response when needed

• Knowledge of cleaning materials and equipment
• Previous cleaning or caretaking experience
• Understanding of health & safety, including COSHH
• Experience working with the public and vulnerable individuals
• Strong verbal communication skills
• Well‑organised with good attention to detail
• Able to undertake manual handling tasks
• Ability to work independently and as part of a team
• Understanding of data protection, confidentiality and safeguarding
• Clean driving licence and access to a vehicle (role requires driving a council vehicle)
• Ability to work out of hours as part of the rota