IT Support Analyst

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Application Support Analyst
IT & Business Systems
Surrey (On-Site)

A large, well-established organisation is looking for an Application Support Analyst to provide high-quality IT and application support to internal users. This role offers the opportunity to develop a deep understanding of core business systems while delivering reliable, user-focused support that improves day-to-day operations.

The start date is flexible, and the role suits someone who enjoys problem solving, supporting users and working across a varied systems landscape.

You will support a wide range of business applications, acting as a key point of contact for users and ensuring incidents, requests and changes are handled efficiently and in line with agreed service levels.

• Build a strong understanding of core business systems, including their use, architecture and common issues
• Provide day‑to‑day application support and guidance to users
• Manage incidents and service requests t...