Luxury Residential Account Manager

Luxury Residential Account Manager

About Position

The Account Manager is responsible for supporting all aspects of the sales cycle, providing new business opportunities as well as continued growth through existing client relationships. The goal is to achieve maximum growth and profits inline with the company’s strategies, vision, and values. In this role, you will pursue, seek out, and nurture high‑end residential audiovisual design, systems integration, and services.

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• Exhibit a consultative sales approach to determine customers’ needs.
• Develop and prepare formal written proposals and bid responses that are complete, accurate, and within company profitability standards.
• Establish professional relationships with manufacturer/vendor partners and sales engineers.
• Perform active and ongoing prospecting.
• Develop and maintain new and existing client relationships.
• Provide professional and timely communication and responses to client requests and questions.
• Provide the required weekly sales, opportunity and forecast reports.
• Attend sales meetings as required.
• Achieve or exceed planned goals and sales objectives.
• Adhere to all company Drum policy, procedures, and business ethics codes.
• Identify and solve issues that will impact projects prior to the proposal/sales process.
• Stay current with industry and technical knowledge related to general trends, emerging technologies, and changes within the industry.
• Work closely with the accounting team, AR, and collections of past‑due accounts.
• Other duties assigned and not described/listed under these duties and responsibilities.

• Minimum 3 years of AV industry or technology industry experience.
• Proven account management with a track record of established sales application's success.
• Strong closing and negotiation skills.
• Professional presentation skills.
• Good organizational, flexibility, and capacity to manage multiple projects and clients simultaneously.
• Infocomm CTS, CTS‑I and/or CTS‑D certification and/or Cedia equivalent certifications is a plus.
• Bachelor’s Degree – MBA a plus. Additional related experience can substitute for the educational requirement.
• 5 years outside sales experience with proven successes in selling and account management році the technology industry.
• 5+ years outside sales experience with at least 3+ years in video conferencing
  
  LAM sales, telecommunications sales, security sales or software/IT sales.
• Construction process experience – a plus.

4355 Excel Parkway
Suite 600
Addison, TX 75001