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AI-Driven CRM & Industry Workflows Lead

Job in Addison, Dallas County, Texas, 75001, USA
Listing for: ServiceNow
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Consultant
  • Business
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading tech company in Addison, Texas is seeking a Principal Business Process Consultant to drive customer satisfaction and adoption of Service Now offerings. This role demands at least 8 years of consulting experience and expertise in leveraging AI in business processes. Responsibilities include guiding customers through their transition and improvement processes and conducting workshops. Applicants should have strong interpersonal skills and proven experience in consulting for large organizations, with required certifications specified for the role.
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