Data & BI Analyst

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$/yr - $/yr

Our client was established to bring together industry‑leading residential and commercial HVAC, electrical, and plumbing companies.

Health, Vision, and Dental Insurance, Voluntary Life and AD&D, 401K with up to a 4% employer match, Paid holidays, vacation, and sick leave

We are seeking a Data Analytics / Business Intelligence Analyst to serve as the primary subject matter expert for data, reporting, and dashboards across our residential and commercial services business (HVAC, plumbing, and electrical). This role owns the end‑to‑end analytics lifecycle in Domo, partnering broadly across the organization to turn data into actionable insights.

The position blends hands‑on data analysis and dashboard development with lightweight data governance, helping ensure data consistency, reliability, and clarity as analytics adoption scales.

• Analyze operational and financial data to identify trends, performance drivers, and improvement opportunities
• Translate business questions into clear analytical approaches and measurable KPIs
• Proactively surface insights related to productivity, service mix, margins, inventory usage, vendor performance, and customer outcomes

• Design, build, and maintain Domo dashboards, cards, and reports for leadership and business teams
• Ensure dashboards are intuitive, scalable, and aligned with decision‑making needs
• Develop standardized reporting views while allowing flexibility for evolving business requirements
• Support ad‑hoc analysis and reporting requests

• Define and maintain KPI definitions, metric logic, and data documentation to ensure consistency across reporting
• Establish best practices for data modeling, naming conventions, and dashboard design in Domo
• Act as a steward for data quality, partnering with data source owners to identify and resolve issues
• Set guardrails for self‑service analytics while enabling confident data usage
• Perform general administration and monitoring of Domo environment and data sources

• Gather requirements, prioritize analytics initiatives, and manage stakeholder expectations
• Communicate insights and recommendations clearly to technical and non‑technical audiences
• Enable teams to interpret dashboards and incorporate data into daily decision‑making
• Present findings in a clear, business‑focused manner

• 5+ years of experience in data analytics, business intelligence, or reporting roles
• Strong hands‑on experience with Domo (Magic ETL, Data Flows, Beast Modes, dashboards, cards)
• Experience building executive‑level and operational dashboards
• Strong SQL skills and experience working with multiple data from multiple source systems
• Proven ability to translate ambiguous business needs into analytical solutions
• Excellent communication and stakeholder engagement skills

• Experience in residential home services, field services, or multi‑location service businesses (HVAC, plumbing, electrical, or similar)
• Familiarity with common source systems such as ERP, CRM, field service management (Service Titan), or accounting platforms (Quickbook, Intacct)
• Experience defining KPIs, metrics, or analytics standards in a growing organization

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Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

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