Catering Sales Manager OEM

Catering Sales Manager OEM role at Dreamscape Hospitality

The Catering Sales Manager is responsible for generating and managing catering sales within the hotel. This position involves client acquisition, event planning coordination, and maintaining strong client relationships to maximize revenue while ensuring guest satisfaction. This role is critical for the hotel’s success in growing its catering and event business, ensuring a positive guest experience while achieving revenue goals.

Responsibilities

• Proactively identify, solicit, and close catering sales opportunities to achieve revenue targets.
• Build and maintain relationships with corporate clients, wedding planners, and event organizers.
• Develop and present catering proposals tailored to client needs and budget.
• Collaborate with the sales and marketing team to create promotional campaigns for catering services.

Event Coordination

• Serve as the main point of contact for clients from initial inquiry to post-event follow-up.
• Work with the hotel’s banquet and culinary teams to ensure seamless execution of events.
• Conduct site visits, client tastings, and event walkthroughs to finalize details.
• Create and manage Banquet Event Orders (BEOs) to communicate client requirements to operations teams.

Guest Relationship Management

• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Maintain ongoing relationships with clients to encourage repeat business.
• Gather and analyze client feedback to continuously improve service standards.

Qualifications

• Bachelor’s degree in hospitality management, business, or a related field (preferred).
• 2+ years of experience in catering sales, event planning, or hotel sales.
• Strong knowledge of hotel operations, catering trends, and event logistics.
• Excellent communication, negotiation, and organizational skills.
• Proficiency in hotel CRM and sales software (e.g., Delphi, Opera, Salesforce).

Dreamscape Hospitality is an equal opportunity employer.