Admission Coordinator

Job Summary

The Home Health Admissions Coordinator (Intake Coordinator) manages the referral-to-admission process for home health patients. This role is responsible for coordinating home health referrals, insurance verification, physician documentation, and start-of-care (SOC) scheduling to ensure patients are admitted efficiently and in compliance with Medicare and payer guidelines.

Location:

Lewisville, TX

• Competitive pay
• Comprehensive health plan options, dental plan options, and vision coverage
• Additional supplemental benefits (life insurance, disability, accident, etc.)
• 401(k) with company match
• Generous paid time off (Vacation/Sick/Holiday) for full-time positions
• Career growth and advancement opportunities
• A company culture that is committed to compassionate care
• Complementary uniforms and many more perks and benefits

Benefits eligibility varies based on employment status (Full-Time, Part-Time, or PRN).

• High school diploma or equivalent required; healthcare administration or related education preferred.
• Minimum 1–2 years of experience in home health admissions, home health intake, healthcare admissions coordination, medical scheduling, or patient intake within a healthcare setting.
• Experience verifying insurance eligibility and benefits for Medicare, Medicaid, and/or commercial insurance plans.
• Experience working within a healthcare EMR system; home health EMR experience strongly preferred.
• Familiarity with Homecare Homebase (HCHB) or similar home health documentation systems preferred.
• Knowledge of Medicare home health regulations, physician orders, and face-to-face documentation requirements preferred.
• Strong organizational skills with the ability to manage multiple patient referrals simultaneously in a fast-paced healthcare environment.
• Excellent communication skills when working with physicians, hospitals, patients, caregivers, and clinical staff.
• Strong computer proficiency including EMR documentation systems, data entry, and healthcare workflow tools.
• Experience coordinating with home health nurses, therapists, social workers, and referral partners preferred.

• Manage incoming home health referrals and initiate the internal admissions process.
• Review referral documentation to ensure required records are present including physician orders, discharge summaries, H&P documentation, and face-to-face documentation.
• Communicate with hospitals, physician offices, case managers, and referral partners to obtain missing documentation required for admission.
• Enter and maintain accurate patient demographics, referral details, and documentation within the EMR system.
• Perform insurance verification, eligibility review, and authorization coordination for Medicare, Medicaid, and commercial payers.
• Coordinate with clinical leadership, nurses, therapists, and scheduling teams to arrange timely Start of Care (SOC) visits.
• Monitor referral status and ensure admissions occur within required regulatory time frames.
• Communicate referral updates with Business Development Specialists, intake staff, and operational leadership.
• Contact patients and caregivers to confirm demographic information, verify insurance coverage, and explain the admissions process.
• Maintain admissions logs, referral trackers, and intake dashboards to monitor referral activity and elevate delays when necessary.
• Ensure all documentation meets Medicare, Medicaid, and payer compliance standards.

We are an Equal opportunity employer; we offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance plans as well as a highly competitive compensation package.

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