Facilities Dispatcher

Job Overview

Full‑time on‑site Dispatcher located in Addison, TX. Responsible for dispatching jobs to vendors across multiple trades, ensuring work is completed to standard for customers, and managing hundreds of jobs simultaneously with a high level of attention to detail and follow‑through. Requires significant verbal communication with clients and vendors, building quality relationships through interactions. Academy Locksmith is hiring 3 dispatchers due to business growth.

Academy Locksmith is the nation's premier service provider for locks, doors, safes, and access control. We operate in all 50 states with a robust network of licensed and trained technicians. Academy believes in providing an open and honest platform for employees to have the best working environment possible, delivering the best service to customers.

Dispatch jobs to vendors, manage multiple simultaneous jobs, ensure completion to standard, communicate with clients and vendors, maintain detailed records, and build strong vendor and client relationships.

• At least one year of facility maintenance, lock, door, safe, access control, security, or construction industry dispatching/project coordination experience.
• Experience with basic project management or costing principles.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• A high bias for action and accountability for performance.
• Solid organizational skills and attention to detail.
• Good communication skills and confidence to speak with customers and vendors.
• Solid computer and typing skills (35 wpm+) as this position involves computer work in various systems throughout the day.
• Ability to prioritize work activities based on financial impact to desired business goals.

• Entry level

• Full-time

• Management and Manufacturing

• Facilities Services