Quality Assurance Manager

Job Details ESSENTIAL JOB TASKS

• Review and standardize company-wide quality processes in partnership with Plant Quality teams, including Document Control, Customer Complaint, Vendor compliance, Calibration, and safety-related processes.
• Coordinate management support, cross-functional teams, documentation, education, training and monitoring systems to ensure facility compliance to AIB programs, laws and regulations.
• Actively participate in Production & Quality Steering Committee meetings, plant quality reviews and other plant meetings.
• Review routine Quality performance data and initiate efforts to address systemic problems, relaying pertinent information in a timely manner.
• Manage the Quality interface to proactively ensure requirements are understood and satisfied, including assisting in complaint resolutions, root cause analyses & corrective action determinations.
• Interact directly with customers on joint process initiatives including improvement projects, business reviews & complaint resolution.
• Manage internal audits and utilize Good Manufacturing Practices (GMP) inspections of plants to ensure compliance with Rohrer procedures and industry best practices.
• Provide coaching, training and mentoring in effective use of quality tools such as Root Cause, Measurement Systems Analysis (MSA), Statistical Process Control (SPC), and ensure related initiatives are supported in accordance with company personnel management policy & practice.
• Act to align company goals by continually reviewing processes to create overall operating efficiencies in obtaining the highest quality product at the lowest possible cost.

• Bachelor’s degree in a related field, with 5+ years of quality management experience.
• Thorough knowledge & experience using quality tools such as Root Cause Counter Measure (RCCM), Statistical Process Control (SPC), Measurement Systems Analysis (MSA), internal auditing & Failure Mode Effects Analysis (FMEA).
• Experience hosting customer audits & regulatory inspections with demonstrated ability to field questions quickly & clearly from auditors & outside parties.
• Proficient with use of precision measuring tools.
• Excellent analytical & problem-solving skills.
• Knowledge of calibration.
• Ability to read blueprints.
• Demonstrated advanced skill in communication, presentation, writing & organizational ability.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources, with demonstrated leadership & interpersonal skills.
• Knowledge and experience within LEAN Six Sigma.

• Ownership – Act with accountability, sense of urgency, and shared risk.
• Creativity – Challenge the status quo with ingenuity and resourcefulness.
• Collaboration – Strive for and actively participate in a cross-functional, team environment.
• Authenticity – Present ourselves as genuine and honest to build trust, respect and credibility.
• Advanced skill with MS Office Suite – Word, Outlook, PowerPoint & Excel.

Compensation range for this position is $80K - $95K. Actual compensation will be determined based on experience, qualifications, and other related factors. We are committed to fair and equitable competition practices.