Project Manager, Operations Manager, Program ​/ Project Manager

Job Description

Position Overview
The Project Manager is responsible for leading, planning, executing, and delivering projects on time, within scope and customer requirements. This role coordinates cross-functional teams, manages resources, and ensures alignment with organizational objectives while maintaining clear communication with customers and internal stakeholders.
Location
This position is based on-site at our Addison Illinois factory and requires presence in the factory five days per week to collaborate directly with production, engineering, supply chain and quality teams.
This role is not eligible for visa sponsorship. Only candidates who do not require sponsorship now or in the future will be considered.Key Responsibilities
Project Planning & Execution

• Develop comprehensive project plans, schedules, and resource allocations.
• Define project scope, goals, milestones, and deliverables in alignment with project success.
• Manage project lifecycle from order hand-off through closeout, ensuring timely execution and customer satisfaction.

Team Leadership & Collaboration

• Lead cross-functional teams and facilitate effective communication among engineering, operations, sales, procurement, and external partners.
• Assign tasks, set expectations, and provide guidance to ensure successful execution.
• Conduct regular project meetings and provide status updates.

Risk, Issue, & Change Management

• Identify potential risks and create mitigation strategies.
• Track project issues and drive timely resolution.
• Manage scope changes through structured change order processes.

Customer & Stakeholder Management

• Serve as primary point of contact for project stakeholders and customers.
• Build and maintain strong relationships through timely communication and transparent updates.
• Ensure customer requirements are captured, understood, and delivered.

Quality & Compliance

• Ensure project deliverables meet engineering, safety, and regulatory standards.
• Conduct project reviews and post-project evaluations to drive continuous improvement.

Qualifications
Education & Experience

• Bachelor's degree in engineering, business, construction management, or technical field.
• 3-7 years of project management experience preferred. Experience in managing electrical distribution equipment is desired.
• PMP, CAPM, or similar certification is a plus.

Skills & Competencies

• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency with project management tools (SEG building a custom tool now)
• Ability to lead teams and influence without direct report responsibility.
• Strong Microsoft Excel skills and overall proficiency with data analysis and reporting tools (e.g., Google Sheets, ERP exports, Power BI preferred).
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Region:
United States
Job Reporting:
Commercial Organization
Job Level: Individual Contributor

Schedule:

Full-time

Does this position offer relocation? Yes
Travel:
Potentially, 10 % of the Time
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Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.