Training Lead Technician

Job Overview

Every day at Bio Life, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast‑paced, friendly environment.

Bio Life Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

• Assist the Training Supervisor in the general administration of the center area training program.
• Perform all technical tasks required within the work areas and will work in these areas as a Lead Technician when not acting as the Training Lead.
• Fully trained in all Medical History, Phlebotomy, and Sample Processing job skills.
• Provide oversight of operational flow, assist in training new and existing employees, and provide leadership to staff.
• Ensure compliance with federal, state, local and company‑specific regulations related to quality of product, employee and donor safety, and to the proper performance of day‑to‑day activities.
• Maintain complete and accurate records in accordance with cGMP.

Training (40%):

• Maintain complete and accurate records to ensure personnel are competent to perform their assigned duties.
• Review employee training materials to meet initial and annual certification requirements.
• Ensure timely completion of cross‑training and annual re‑certification training.
• Monitor center training needs and perform cross‑training, re‑training, SOP training, preventative action training, and other training as needed.
• Work closely with the Training Supervisor and management team to communicate center/employee needs as they relate to training.
• Communicate regularly with the Training Supervisor and Center Management to ensure compliance with training requirements and that adequate support is provided to employees in the work area.
• Review Quality Control Records as applicable and assigned.

Phlebotomy (10%):

• Perform venipuncture of donors and programming of plasmapheresis machine.
• Monitor donors during donation process and manage donor reactions.
• Perform all duties required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment per SOP, within scope of training.
• Maintain and calibrate equipment.

Medical History (10%):

• Take and record donor pulse, blood pressure, and temperature measures; monitor electronic donor questionnaire system.
• Perform fingerstick, test sample, and record other donor measures to include hematocrit, total protein and weight.
• Enter donor information into the Donor Information System (DIS).
• Coordinate donors to donor floor and compensate donors using the Debit Card system.

Sample Processing (10%):

• Prepare units for frozen storage.
• Collect and store samples from plasma units for testing.
• Perform routine maintenance on the freezer, including monitoring freezer and refrigerator temperatures and removing ice buildup.
• Prepare frozen plasma units and samples for shipping following established protocol.
• Manage supplies, assist management team with inventory control procedures, break down empty cartons and assist with proper disposal.

Lead Technician (20%):

• Monitors the production areas and donor flow to ensure employees meet goals and comply with company quality standards and procedures.
• Perform change of lot number for soft goods.
• Perform quarterly and annual tube sealer cleaning.
• Prepare a non‑conforming event log entry, counsel employees on Level 1 non‑conforming events, and enter appropriate information into database.
• Coordinate and perform new employee orientation, including company background, health and safety requirements, policies and procedures, and other company expectations.

• Minimum one year of relevant work experience or equivalent combination of education and experience.
• Prior certification in all three primary operational areas of the plasma center (Medical Historian, Phlebotomy, and Processing Technician).
• Completion of all training through Lead Technician.
• Demonstrated understanding of center operations in an FDA‑regulated environment.
• Effective communication, organizational, and…