Business Solutions Clerical

Position: Business Solutions Clerical I
Scope of the Role The core duties of this position include the meticulous application of payments to group accounts, ensuring the prompt and accurate allocation of payments to associates and retention of benefits to members of group accounts. As breadth of knowledge increases with experience, the Business Solutions Payment Clerical I may become eligible to transition to the next level of Business Solutions Payment Clerical II.Other

duties as assigned by leadership

Education, Knowledge, and Experience 0-1+ years prior experience working in customer service Good typing and 10-key skills, Required Good phone and presentation skills

Requires an ability to handle multiple deadlines, provide a detailed-oriented, analytical, and organized approach to daily duties and relationship building with a high degree of confidentiality. Requires the ability to work under pressure and quickly adapt to change

Physical Requirements / Work Environment The duties of this position are performed in a professional office environment. Employee routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms.

The employee is frequently required to sit, stand, talk and hear. Employee can work at the computer or other sedentary tasks for extended periods. Employee can conduct duties discreetly and impartially. Employee has regular and predictable attendance and punctuality with the ability to work on critical business days as deemed necessary, including some evenings and weekends to ensure all business is processed.

Travel is not required for this position.

PPLSI is an Equal Opportunity Employer. PPLSI does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

A trailblazer in the democratization of affordable access to legal and identity protection, PPLSI is the world's largest platform for legal, identity, and reputation management services covering more than 4.4 million people. IDShield, Legal Shield’s identity theft solution for individuals and families, has more than one million members. Legal Shield and IDShield serve more than 140,000 businesses. In addition, over 34,000 companies offer Legal Shield and IDShield plans to their employees as voluntary benefits.
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